Terms and Conditions

Welcome to Edwards Plumbing’s SMS communication program. By opting in to receive SMS messages from us, you agree to comply with and be bound by the following terms and conditions, which, together with our [Privacy Policy], govern Edwards Plumbing’s relationship with you regarding our SMS services. If you disagree with any part of these terms and conditions, please do not opt in to receive text messages.
 
The term ‘Edwards Plumbing’, ‘us’, or ‘we’ refers to the owner of the SMS program. The term ‘you’ refers to the user opting into our SMS services.
 
1. Program Description
By subscribing to our SMS service, you agree to receive text messages related to appointment scheduling and confirmations, service updates, customer support, and promotional offers from Edwards Plumbing.
 
2. Message Frequency
Message frequency may vary. You may receive periodic texts, including reminders and updates, based on your interaction with our services.
 
3. Opt-Out & Support
Opt-Out: You can cancel SMS messages at any time by replying STOP to any message. Once you send STOP, you will receive a confirmation message, and you will no longer receive further messages from us. To rejoin, sign up again or text START to our number.
Support: If you are experiencing any issues, reply HELP or contact us at info@edwardsph.com.
 
4. Data Rates & Liability
Message and data rates may apply according to your mobile carrier’s plan. If you have any questions regarding charges, please contact your wireless provider.
We do not guarantee the accuracy, completeness, or timeliness of any information provided via SMS. The use of this service is at your own risk, and we shall not be liable for any message delays, undelivered messages, or any issues related to carrier services.
5. Privacy & Data Use
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, store, and use your personal information.
 
6. Unauthorized Use
Unauthorized use of our SMS service, including spam, fraudulent activities, or abuse of the opt-in process, may result in removal from our messaging program and potential legal action.
 
7. Changes to Terms
Edwards Plumbing reserves the right to modify these terms at any time. Any updates will be posted on our website, and continued use of our SMS service after changes have been made constitutes acceptance of the revised terms.
 
By opting into our SMS service, you confirm that you have read, understood, and agreed to these terms and conditions
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